FAQ
To sign up, simply make a deposit via your local bank — it’s quick and easy. Your account will be created automatically during the deposit process.
No, we allow one registration account per person to keep things fair.
Just sign in, go into your personal profile "My Account", then click the "Add Currency" button and select a currency from the dropdown menu.
After adding another currency, simply click "Select" next to the currency that you want to be active.
Both your deposits and withdrawals can be made in the following currencies: EUR, USD.
Deposits made generally show up immediately in the 'My Balance' section of 'My Account'.
If you’re depositing money into your Voomcasino account, we will cover the recipient transaction costs. Depending on your payment provider, they may charge a fee for sending money to us. If you’re withdrawing money, you pay the fee the payment provider charges.
We don’t have a minimum deposit amount. However, payment providers may have a minimum transaction they will work with. Please check the payment table on your account profile to see their minimum transaction amount.
Yes! Our games are fair. All the games comply with the requirements of RNG certification and our gaming license in terms of fairness.
Yes! We have a "Play for Fun" option on every game so you can test it out.
Yes, our games are mobile-friendly. Just open www.voomcasino.com and launch any game displayed on the casino home page!
In rare cases where a game freezes and you haven’t finished your game rounds, the round is usually played out on our server and the winnings, if any, are added to your account. We know how frustrating it is if a game crashes and have a process in place to ensure it’s fair for you.
In case any technical problems occur while playing, some of your game rounds may stay unfinished. To finish the game, go to the "My Account" page, scroll down to the Unfinished Games area and click the "Cancel" link.
We use SSL technology and the latest anti-fraud techniques to guarantee full financial security of players. We also keep your personal information private and only use it for providing you with gaming services. For more information, please visit our Privacy page.